Super Fast Handling Time
Orders ship in 0-1 business days.
***NEW ZEALANDERS READ THIS!!!!****
the new Zealand Post have stopped all mail except for Priority Mail Express International from entering your country. As such, we have resorted to bulk packaging orders and having a local distributor fulfill them with Australia Post. We generally ship the bulk package once every 3 weeks. This has allowed us to keep the cost about normal without having to raise it to $60+ per order. Generally it should stay at $22 per order.
You will receive the main bulk box tracking number initially and then the individual package tracking number about 1 week after the package is delivered to Perth.
US orders ship at a flat $4.49 USPS First Class Mail. Priority Mail is also available at checkout, calculated automatically.
International orders ship via USPS First Class Package International or Priority Mail International, both are automatically calculated at checkout.
We ship worldwide.
International Orders PLEASE READ!
Import duties are frequently charged to receive your package, these are imposed by your own government and we have no control over these. You are responsible for import duties in your own country on any orders you place with us.
We are not able to offer refunds on international orders at this time due to extremely high round trip shipping costs. If you have ANY questions about your order we are always happy to help ensure you get what you need the first time.
Please keep an eye on your tracking, frequently they will hold the package for customs duties owed without notifying you properly. Generally, you can go to your local postal office and claim your package there.
If you do not claim your package within approximately 30 days from when they were supposed to notify you they will return the package to us and the shipping you paid is lost. We are not able to guarantee refunds for the items contained as they frequently try to charge us the import duties before returning the package back to us.
These are standard practices internationally, not specific to us or any particular business.
We have shipped a tremendous amount of packages internationally over the years and these are the things to avoid and be careful of with any international shipments.
Back Order & Preorder
Back ordered items will ship by the date shown next to the Back Order note in the title. On occasion for some very large orders, we will ship the rest of your order out as normal and send the back ordered item for Free when it comes in!